Electronic Statements by TriZetto

As an alternative to printing statements, upload statements from EZClaim and let TriZetto send them to your customers. 

Activation Code: Code provided by EZClaim.

Username: TriZetto statement username. This is the same username used when logging into the TriZetto web portal.

Password:  TriZetto statement password. This is the same password used with your Secure FTP account.

Statement Color: Select the statement color.  Contact TriZetto for information on statement options.

Cards Accepted: Select the credit cards accepted.  Contact TriZetto for information on statement options.

 

EZClaimPay Setup

 

 

Hardware Overview

 

 

 

Encrypted USB Terminal

•    Must be USB connected to the computer running Premier

•    Two options only. User selects based on terminal device brand leased

o  IDTech

o  MagTek

•    Swipe only

•    No additional setup is needed (plug & play)

 

Cloud Terminal (card read by internet connected device)

•    Plugged in to the user's network (modem) via ethernet cable

o  'Critical Error: Failed to get network parameters' = terminal cannot connect to internet

•    Must be activated in MerchantTrack (see below)

•    Once activated, device name populates in this dropdown

o  This could take a moment as Premier needs to grab the info from MerchantTrack

•    Supports swipe, manual key entry, chip

 

 

 

 

 

 

MerchantTrack Activation for Cloud device only

1.   Make sure device is connected

2.   Open MerchantTrack

3.   Terminals > Activate

4.   Enter the Activation Code as displayed on the device, followed by a brief description to help identify it. (Activation Code starts with either C for test environment or P for production environment.)

5.   Select appropriate merchant

6.   Click Activate

 

 

 

 

Activate the EZClaimPay Patient Portal

•    Go to the Add-On Services Library

•    Ctrl + double click anywhere below the ‘Cloud Terminals’ section

•    Check the box to ‘Enable EZClaimPay Portal Integration’

•    Save & Close

 

Set up a Patient Record to Receive SMS

•    Phone number must be entered in Primary and/or Cell Phone fields.  As of release 669, Cell Phone takes priority over Primary Phone.

•    Check the box confirming that ‘Patient has agreed to receive EZClaimPay communication via SMS and Email’