As an alternative to printing statements, upload statements from EZClaim and let TriZetto send them to your customers.
Activation Code: Code provided by EZClaim.
Username: TriZetto statement username. This is the same username used when logging into the TriZetto web portal.
Password: TriZetto statement password. This is the same password used with your Secure FTP account.
Statement Color: Select the statement color. Contact TriZetto for information on statement options.
Cards Accepted: Select the credit cards accepted. Contact TriZetto for information on statement options.
Encrypted USB Terminal
• Must be USB connected to the computer running Premier
• Two options only. User selects based on terminal device brand leased
o IDTech
o MagTek
• Swipe only
• No additional setup is needed (plug & play)
Cloud Terminal (card read by internet connected device)
• Plugged in to the user's network (modem) via ethernet cable
o 'Critical Error: Failed to get network parameters' = terminal cannot connect to internet
• Must be activated in MerchantTrack (see below)
• Once activated, device name populates in this dropdown
o This could take a moment as Premier needs to grab the info from MerchantTrack
• Supports swipe, manual key entry, chip
MerchantTrack Activation for Cloud device only
1. Make sure device is connected
2. Open MerchantTrack
3. Terminals > Activate
4. Enter the Activation Code as displayed on the device, followed by a brief description to help identify it. (Activation Code starts with either C for test environment or P for production environment.)
5. Select appropriate merchant
6. Click Activate
• Go to the Add-On Services Library
• Ctrl + double click anywhere below the ‘Cloud Terminals’ section
• Check the box to ‘Enable EZClaimPay Portal Integration’
• Save & Close
• Phone number must be entered in Primary and/or Cell Phone fields. As of release 669, Cell Phone takes priority over Primary Phone.
• Check the box confirming that ‘Patient has agreed to receive EZClaimPay communication via SMS and Email’