Write Offs and Bad Debts

Premier allows you write off claims or service lines in bulk using the ‘Find Claim’ and ‘Find Service’ screens.

We suggest first creating reason codes to represent write offs or bad debts for later tracking.  This is done in the Reason Code Library.  See Code Library for information on adding codes.

Once you have the codes in place, use the Find windows to zero out the claims or service lines.  See Find Claim or Find Service Line and look in the ‘Other Actions’ section for more information.

Write Off Claim

If you need to write off a single claim, use the ‘Write Off Claim’ feature available when a claim is open.

1.   Open the claim to Write Off,

2.   Click the ‘Write Off Claim’ button on the ribbon bar.

3.   Enter the adjustment information and click OK.

4.   An adjustment will be entered on each service line for the service line balance amount.